Dalla Home Center unifies different methods with WMS system

The new ERP increased revenue by 30%, reduced labor, helped expand the number of stores, and integrated them with the distribution center.   Dalla Home Center, a leading company in Espírito Santo in the retail of construction materials, home, and leisure, unified different methods through the WMS (Warehouse Management System) - software developed by Sankhya, a management (ERP) company - streamlining all processes. According to Julia Rizzi Dalla Bernardina, the company's director, they faced significant challenges before adopting the new system, and in less than two years of use, in 2022, the company recorded a 30% increase in revenue compared to 2020. They achieved a reduction in the workforce for certain sectors while expanding their number of stores from 6 to 9, meaning they reduced but, on the other hand, generated other new opportunities with the opening of new units, in addition to establishing a distribution center and a fully integrated e-commerce system. According to Luiz Muraro, director of Sankhya-ES, management software is an essential tool for optimizing processes, offering quality products and services, reducing costs, waste, and making the company more agile. "A fundamental point in achieving results is the assistance in implementing the ERP. Therefore, our customer experience team has closely monitored our clients to help them make the best possible use of the system, generating the results we know are achievable," explains Muraro. For the director, the simplification of processes promoted data and information accuracy. "The lack of integration we had between different systems, with more than five running in parallel, resulted in rework and information with low accuracy, which made me see the need to acquire a more robust ERP," says Julia. With nine physical stores spread across the main municipalities of Espírito Santo, Dalla Home Center has units in Vitória, Vila Velha, Serra, Cariacica, Linhares, and São Mateus, in addition to a Distribution Center also located in the municipality of Serra. In total, there are over 10,000 square meters of physical sales points. Sankhya Gestão de Negócios is one of the most relevant providers of corporate management (ERP) in Brazil. Last year, the company achieved a gross revenue of R$294 million, representing a 43% growth over the gross revenue of 2021. According to Breno Riether, CGO of Sankhya, the brand surpassed its goal and already in the first quarter of 2023 hit the expected revenue record for the period, with a 44% increase in its recurring revenue, which already represents 83% of the company's total revenue. The WMS (Warehouse Management System) ERP was developed to improve the management and handling of wholesale/distribution, optimizing all warehouse processes and managing inventories in an automated way; maximizing team productivity and improving equipment performance; having online access to all operations and products through the solution's traceability; integrating all warehouse activities: storage, picking, check-out, replenishment, movements, labeling, release for billing, among other processes quickly and efficiently.