With less than two weeks to Black Friday, those planning to take advantage of the most anticipated promotion day of the year need to be alert to avoid traps or scams. Lawyer Sandro Ronaldo Rizzato, a specialist in Business Law, Contract Law, and Tax Law, states that it is valid to prepare for the purchase, paying attention to prices, products, among others.
"Black Friday attracts many consumers who really need that product and plan for the date, so it is only fair that the consumer succeeds in purchasing what they desire so much," explains Rizzato.
In addition to looking for well-known stores and trusted brands, it is important for consumers to know their rights. "Any purchase made online offers the right to return the product for the consumer who has seven calendar days to return it if they do not like it or do not agree with what they received, and the cost of this return must be borne by the company that made the sale," points out the lawyer.
Rizzato reminds us that it is also important to pay attention to the payment method. Most online purchases are made with credit cards, but some people still opt for bank slips or even via Pix, where payment is immediate and companies often offer discounts for this payment method. "But if possible, choose to pay with a card, as there is a possibility of a refund being simpler with a card than with other methods," he explains.
For more information, the government provides a website where consumers can research companies, which is https://www.consumidor.gov.br and online complaint sites like www.reclameaqui.com.br.
Tips for Black Friday
- Do some research beforehand about the product you are going to buy. Analyze the brand, the store, and compare prices.
- Visit complaint sites and see the status of the company you intend to make a purchase from.
- Check if the product has reviews/recommendations to know the feedback from consumers who bought it.
- Be alert to scams. Never make payments through links, do not save your credit card information, etc.
- Be suspicious of prices that are very different from all other sites and unknown stores.
- Sales made through marketplaces (stores that advertise and sell products from other stores) have joint responsibility with the consumer.
"Black Friday attracts many consumers who really need that product and plan for the date, so it is only fair that the consumer succeeds in purchasing what they desire so much," explains Rizzato.
In addition to looking for well-known stores and trusted brands, it is important for consumers to know their rights. "Any purchase made online offers the right to return the product for the consumer who has seven calendar days to return it if they do not like it or do not agree with what they received, and the cost of this return must be borne by the company that made the sale," points out the lawyer.
Rizzato reminds us that it is also important to pay attention to the payment method. Most online purchases are made with credit cards, but some people still opt for bank slips or even via Pix, where payment is immediate and companies often offer discounts for this payment method. "But if possible, choose to pay with a card, as there is a possibility of a refund being simpler with a card than with other methods," he explains.
For more information, the government provides a website where consumers can research companies, which is https://www.consumidor.gov.br and online complaint sites like www.reclameaqui.com.br.
Tips for Black Friday
- Do some research beforehand about the product you are going to buy. Analyze the brand, the store, and compare prices.
- Visit complaint sites and see the status of the company you intend to make a purchase from.
- Check if the product has reviews/recommendations to know the feedback from consumers who bought it.
- Be alert to scams. Never make payments through links, do not save your credit card information, etc.
- Be suspicious of prices that are very different from all other sites and unknown stores.
- Sales made through marketplaces (stores that advertise and sell products from other stores) have joint responsibility with the consumer.
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